Privacy Policy

1. Who we are

ECODESK GLOBAL BPO (“ECODESK”, “we”, “us”) provides outsourced business-process services. This policy explains what we do with personal information collected through this website.

For any question about this policy, contact us at hello@ecodeskglobalbpo.com.

2. Information we collect

We collect only what you choose to send us:

• Enquiry details. Your name, company name, business email, phone or WhatsApp number, country, the service you are interested in, estimated team size, working hours or time zone, project details and expected start date.
• Technical information. Standard request data such as the page you submitted from, referral parameters and an approximate country derived from your connection. This is used to route and understand enquiries.
• Analytics data. Where analytics is enabled and you have consented, aggregate information about how pages are used.

We do not ask for payment card details, government identifiers or other sensitive personal information through this website.

3. How we use it

• To respond to your enquiry and arrange a consultation.
• To prepare a staffing or engagement recommendation for the requirement you describe.
• To maintain a record of business enquiries we receive.
• To keep the website secure and to prevent automated or abusive submissions.

We do not sell your information, and we do not use enquiry details for unrelated marketing without your agreement.

4. Legal basis

Where applicable data-protection law requires a legal basis, we rely on your consent when you submit the enquiry form, and on our legitimate interest in responding to business enquiries and operating this website securely.

5. Sharing

We share information only with service providers who help us operate the website and respond to enquiries — for example our hosting provider, database provider and email delivery provider. They process information on our instructions and are not permitted to use it for their own purposes. We may also disclose information where we are legally required to.

6. Retention

Enquiry records are kept for as long as needed to respond and to maintain a record of business contacts, and then deleted or anonymised. You may ask us to delete your enquiry at any time.

7. Your rights

Depending on where you are located, you may have the right to request access to the personal information we hold about you, ask for it to be corrected or deleted, object to or restrict certain processing, and withdraw consent. To exercise any of these, email hello@ecodeskglobalbpo.com.

8. Security

This website is served over HTTPS. Enquiry data is stored with access limited to authorised personnel. No method of transmission or storage is completely secure, but we take reasonable measures appropriate to the information involved.

9. Cookies and analytics

Essential cookies or local storage may be used to remember choices you make on the site, such as your cookie consent. Analytics is loaded only where you have consented. You can clear or block cookies in your browser settings.

10. International transfers

We operate internationally, so information may be processed in countries other than your own. Where required, we put appropriate safeguards in place for such transfers.

11. Changes

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

12. Contact

ECODESK GLOBAL BPO
hello@ecodeskglobalbpo.com